Subject: English Language Test - Chhavi Gupta
From: Chhavi Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Mar 2023 05:35:12 -0500

Foreign Language
Screening Test

Name

Chhavi
Gupta     /  (91) 6395358824    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hello Sir/Mam,

I'm sorry, delivery boy is facing trouble to deliver your order 2345678 in
the address you have provided.

Please Provide us your address accurately and kindly contact delivery boy for
easy placement.

His number is 1234567890.

Sorry for inconvenience.

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Hello sir/Mam,

Sorry for this. We'll definitely change it within 2 to 3 days.

Thank you