Subject: English Language Test - Jitendar kumar
From: Jitendar kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 27 Feb 2023 02:06:16 -0500

| | Foreign Language Screening Test

Name | Jitendar kumar    /  (243122) 9758069551    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Good afternoon mr Trump

We are very apologise for the delay of your product which we have some misunderstanding with our courier partner related to your current adress but we are on the working process reach out at your current adress which is  mantion by you but the courier partner write mistakenly wrong. Your problem will resolve with in 2 working days.

Than and regard.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hii abdul

I apologise for you concern. We will consider you problem and try to resolve out the problem as soon as possible.our team will work on this  issue And with in 2 working days order will be replaced with the new one we raise your concern we will reach out to you shortly.

Cheers !

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