Subject: English Language Test - Muhammed Rashid KK
From: Muhammed Rashid KK <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 25 Feb 2023 08:13:57 -0500

| | Foreign Language Screening Test

Name | Muhammed Rashid KK    /  (+91) 9947071107    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sir/Madam
Sorry for the inconvenience. We have detected some errors in the address you provided when ordering. In fact can't
to place an order as per that address. Due to unknown reasons, So we are pleased to inform you to check and change the address correctly and reorder the products. No more on this. We are satisfied with your order. Please select the correct option from the application. We carefully consider your problem and place your order immediately. You can check the application or call when you want to know the status of your order. Okay, thanks for apply.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sir /Madam
Sorry for the inconvenience. We are responsible for your product. We will send our technical staff within two days to your home to check the problem to which you have alerted us. Then we take appropriate action on this.

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