Subject: English Language Test - Aman Singh
From: Aman Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 23 Feb 2023 10:36:51 -0500

Foreign Language
Screening Test

Name

Aman Singh
/  (+91) 9911881221    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hello sir/mam

Greetings of the day,

The status of your hand bag is undelivered due to incorrect address. Your
handbag has been dispatched on the same day itself.

Kindly provide your current address or the address where you besides.So that,
we'll try to reattempt the delivery.

Thanks and Regards!

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Dear sir/mam,

Sorry for the inconvenience. Kindly provide us the details of your TV cabinet
i.e model number and billing details with a picture of TV cabinet.

Therefore it can be replaced with the new one. If not we'll process your
refund to your account.

Thanks and Regards!

Team Homebox