Subject: English Language Test - Pradeep Kumar
From: Pradeep Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 23 Feb 2023 00:28:28 -0500

Foreign Language
Screening Test

Name

Pradeep
Kumar    /  (201015) 09675536181    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Good morning sir

Your address is not right. Please send me
your complete address with area pin code.

Thanks

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Good
morning

You can send a picture , video and we
will replace your item

Thank you