Subject: English Language Test - Akshita Chandra
From: Akshita Chandra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Feb 2023 08:53:46 -0500

Foreign Language
Screening Test

Name

Akshita
Chandra    /  (110047) 9718475010
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

To
xyz

From         home box team

Subject     oder status

Dear customer i would like to informe you that courier patner is trying
to deliver your oder but as per courier patner address is wrong . kindly provide
correct adress .

Thanks&amp;regard

Akshita

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hii abdul
,

This is to informe you that we can totaly understand your concern and we
apologised for inconvenient couse to you we will definatly help you out .

n we can replace the product with same price damage product will be replaced n
new product deliver by 23 feb.

Thanks&amp;regarde

Akshita