Subject: English Language Test - Mohd Naved Alvi
From: Mohd Naved Alvi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Feb 2023 13:52:43 -0500

Foreign Language
Screening Test

Name

Mohd Naved
Alvi    /  (+91) 8445769826    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear sir,

Your parcel is ready to be delivered but your address is not showing correct so
may I know on which address it will be delivered sir And our deliver partner was
also trying to contact you

Thanks you

Best regards Naved

Company's Name

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Dear sir

First of all I am sorry for the problem you have faced but according to the
company police if there is any mark on your product then our executive will
visit on your adress and thy will make the product all right and sir again I am
sorry for the problem which you have faced

Thanks you

Best regards Naved

Company name