Subject: English Language Test - Adarsh Kumar
From: Adarsh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Feb 2023 00:59:56 -0500

Foreign Language
Screening Test

Name

Adarsh
Kumar    /  (91) 9793022572    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Customer,

I extremely sorry for the inconvenience which you are facing. Could you please
confirm your full address in order to assist you in a better way?

Thanks,

Adarsh.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hello
Abdul.

I sincerely apologize for the inconvenience which you are facing currently.
Could you please share the product's picture  so that I could show it
to my concern department?

Thanks,

Adarsh