Subject: English Language Test - Rishabh Kumar
From: Rishabh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Feb 2023 04:14:39 -0500

| | Foreign Language Screening Test

Name | Rishabh Kumar     /  (91) 8177044476    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer

Sorry for the the delay of the hand bag. We tried to deliver it to you on time. But the address pined to it was incorrect.

So, kindly mail us the correct address. So we can deliver your hand bag to you.

Thank you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul Sir

We understand your concern. Our team are looking into it. We will send you a technical at your door step as soon as possible.

Thank You

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