Subject: English Language Test - Aditya Baghel
From: Aditya Baghel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Feb 2023 08:12:31 -0500

Foreign Language
Screening Test

Name

Aditya
Baghel    /  (91) 8433462292    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

First of all it is the mistake of that customer why he puts the
wrong address for delivery, because this is policy of the company to deliver the
product on the same address as the customer writes.

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

Okk sir u can raise the ticket of your complain
in our website that you want to replace the TV cabinet or want your money back.
I will connect with my senior team and we make sure we will provide you the best
services from our side. Thankyou