Subject: Tech Support Candidate - Ankit kumar Sahu
From: Ankit kumar Sahu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 6 Feb 2023 08:16:39 -0500

| | Tech Support Test

Name | Ankit kumar Sahu
E-mail | [email-masked]
Phone Number | (+91) 9937667033
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | bargarh (Odisha)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | I have no experience | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | sir i am a computer user so i will check internet connection first by reloading its bad page i will check once it did not happen i will connect to main vpn and try once
Please list the steps to connect a Bluetooth speaker to your mobile phone. | sir i will first turn on bluetooth speaker and mobile then its  Afterwards pair bluetooth to speaker and mobile and once paired bad speaker audio will start

What according to you makes you a good candidate for customer service or technical support job?

To talk well with the customer people.

I can speak English very well and I can also write English very well.

And I am so confident that whatever work you are giving me, I can complete it.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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