Subject: Tech Support Candidate - Asha Yadav
From: Asha Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Feb 2023 13:06:52 -0500

Tech Support
Test

Name

Asha Yadav

E-mail

[email-masked]

Phone Number

(+91) 9762527101

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Aurangabad Maharashtra

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Back office

Office
assistant

-

12000

Previous Employer 1

Intellect
global service

CSA

30 Aug 2018

9000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

When I try to use a website and receive an error,
I use 1 refresh Page 2closed Page 3 open new page enter website

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1 touch n hold Bluetooth

2 Bluetooth device are pairing mode

3 tap pair new device che under available device or refresh.

4 select the name of the Bluetooth device you want pair with  speaker

What according to you makes you a good candidate
for customer service or technical support job?

My
previous job bpo I'm a domastic customer service associate who answers
questions about service activation plans and explains them to customers over the
phone.

These experiences can also be applied to future work with techniques that will
help me improve my work.

On a scale of 1 - 5 please rate your
fluency in spoken English

3