Subject: Tech Support Candidate - Vempadapu Asha
From: Vempadapu Asha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Feb 2023 08:44:10 -0500

| | Tech Support Test

Name | Vempadapu Asha
E-mail | [email-masked]
Phone Number | (91) 9701522453
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Vizianagaram Andhra Pradesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly check whether the problem is from our network. If not then Browse a cached version of the page. Later Disable Add-Ons and Other Interfering Software. Fix the DNS and Narrows down the page and then Fire up a VPN.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the Bluetooth.
Select the option of Bluetooth in the mobile settings and allow the on button.
Search the available devices
Select the current device your are going to connect
Pair the Bluetooth with mobile.

What according to you makes you a good candidate for customer service or technical support job?

Good communication skills and patience.
And as a computer science student I'm able to shotout the minor errors in the technical section.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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