Subject: Trainer Candidate - Deepali Singh
From: Deepali Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Feb 2023 02:11:41 -0500

Tech Support
Test

Name

Deepali
Singh

E-mail

[email-masked]

Phone Number

(86047) 59937

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gorakhpur

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

supplivio private
limited

software test engineer

02/06/2023

40400

Previous Employer 1

Previous Employer 2

If Selected, how much time do you need
to join?

02/06/2023

Please briefly
describe your work experience specifically in Quality?

I believe
that my experience with technology, specifically in the web design space, make
me the best match for this position. In my previous job, I was responsible for
maintaining and updating our company website. This required keeping employee
profiles updated and continuously posting information regarding upcoming events.
I truly enjoyed what I was doing, which is what drew me to this position with
your company. I would love to bring the coding and content skills I learned
there to this position. from the research I've done, your company is
looking for a skilled communicator and experienced marketer to grow your
business and help your company stand out from the competition. At my previous
company, I increased their activity by 24% by implementing targeted social media
advertising. I will bring that innovative and entrepreneurial spirit to your
company, and your success will be my top priority.

Have you worked as a
Quality Manager in a Call Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

in my wo commerce project its very time consuming and
challanging task.

What according to you is the difference
between good and great customer service. (Explain in 4 - 6 sentences)

meeting customer expectations from interacting with customers
over messaging channels because they expect convenience to investing in your
knowledge base because they expect to find answers on their own

What
according to you makes you a good candidate for this position?

i possess all the skills and experience that you are looking
for

On a scale of 1 - 5 please rate your fluency in
spoken English

4