Subject: Tech Support Candidate - Naresh Jakkula
From: Naresh Jakkula <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Feb 2023 01:57:55 -0500

Tech Support
Test

Name

Naresh
Jakkula

E-mail

[email-masked]

Phone Number

(+91) 6305513504

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Hyderabad

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Compulse System Pvt Ltd

Technical support

5th February

30000

Previous Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Restart the device

Check the internet connection

Check if the website is down for me or everybody

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Firstly
turn on the blutooth in mobile

And turn on the blutooth of speaker

Search the device name in mobile

After that pair the both devices

What according to you makes you a good candidate
for customer service or technical support job?

Firstly
knowledge on basic computer technical skills and the way speak to customer

On a scale of 1 - 5 please rate your fluency in
spoken English

3