Subject: Tech Support Candidate - Rajni Kant
From: Rajni Kant <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Feb 2023 00:06:24 -0500

| | Tech Support Test

Name | Rajni Kant
E-mail | [email-masked]
Phone Number | (110093) 9899785158
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Itio Innovex Pvt ltd | Seo executive | 4th march 2023 | 17k
Previous Employer 1 | Kwidex business solution pvt ltd | Seo executive | 10th march 2022 | 12k
Previous Employer 2 | N/A | N/A | N/A | N/A

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 .. I will try to refresh page again
2.. Check all  is enabled
3 .. check cookies enabled status
4 .. Restart my browser
5 .. will try to open on another broswer

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Put the speaker in pairing mode.
2. Switch on Bluetooth on mobile phone.
3. Wait for the phone to connect.

What according to you makes you a good candidate for customer service or technical support job? | I am applying for SEO executive position.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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