Subject: Trainer Candidate - Shubham kumar
From: Shubham kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Jan 2023 11:24:16 -0500

| | Tech Support Test

Name | Shubham kumar
E-mail | [email-masked]
Phone Number | (201001) 8171771011
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Dadri

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Haier | OfficerQA | Currantly working | 18353
Previous Employer 1 | Subros Ltd. | Assistance Engineer | 28/12/22 | 15000
Previous Employer 2 | Sigma Automotive Ltd. | DAT | 28/8/2020 | 10000

If Selected, how much time do you need to join? | 30days
Please briefly describe your work experience specifically in Quality? | I have knowledge in Process Quality as well as NPD and Documentation and process Audeit and all Varius Quality process Activities.
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No

Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team

There Was generated A big problam about the product related some of the Dimentional Defect Genrated in the part so Analysis the problam and Work upon tham and short out the problam.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means give the Quality product to the Customer. And Great Customer Service means Quality product within the .time.
What according to you makes you a good candidate for this position? | Good Knowladge About the Quality Activities
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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