Subject: Tech Support Candidate - Arfa Tahsildar
From: Arfa Tahsildar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Jan 2023 05:45:09 -0500

Tech Support
Test

Name

Arfa
Tahsildar

E-mail

[email-masked]

Phone Number

(580028) 8095867875

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

hubli

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Hardware - Basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Previous Employer 1

codingal technology

senior coding
instructor

January 2023

27,000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Make sure
you have written proper address.

Make Sure the Internet Connection Works

Remove All Cookies Of Google Chrome Browser

check the DNS address

restart the device.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Swipe down from the top of the screen.

Tap Bluetooth .

Touch and hold Bluetooth .

In the list of paired devices, tap a paired but unconnected device.

When your phone and the Bluetooth device are connected, the device shows as
"Connected."

What according to you makes you a
good candidate for customer service or technical support job?

Communication skill, Quick  response , identify customer
need & wants, keep always smiling , Attitude, Well Dress  , given
proper to the point  answer ,  always work positive  , time
management ,flexible ,organize work

On a scale of 1 - 5 please rate your fluency in
spoken English

5