Subject: Trainer Candidate - Gurmeet Singh
From: Gurmeet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Jan 2023 22:29:09 -0500

| | Tech Support Test

Name | Gurmeet Singh
E-mail | [email-masked]
Phone Number | (121001) 9654076384
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Genpact | Operation specialist | Till date working | 40000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | As soon as possible
Please briefly describe your work experience specifically in Quality? | To do work in punctual and on working hours for the best quality
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | In difficult situation some steps of working are not follow to do work not follow step to some difficulty to do work and help to improve in quality of work to achieve the goal
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | To get all answer to solve queries and great happy to help with any situation
What according to you makes you a good candidate for this position? | To solve all quries and happy to help in all situation
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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