Subject: Tech Support Candidate - Aman Singh
From: Aman Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Jan 2023 01:58:54 -0500

| | Tech Support Test

Name | Aman Singh
E-mail | [email-masked]
Phone Number | (+91) 8505924547
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | no | no | no | no
Previous Employer 1 | tgh lifestyle pvt ltd | operations | 25 dec 2022 | 24300
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Many basic problems can be solved simply by restarting your device. This clears caches and forces the device to re-load the program or web page you may be having issue with, rather than use something that may be partially wrong.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

there are few steps to connect Bluetooth

step 1 - turn on your pairing device
step 2 - open bluetooth in you device and search bluetooth device name
step 3 - click on device name and easily connect

What according to you makes you a good candidate for customer service or technical support job? | i am keen learning person as well as i have good communication skills to interact diffrent personalities so i ama good at it
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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