Subject: Tech Support Candidate - Shraddha Shraddha
From: Shraddha Shraddha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Jan 2023 00:35:28 -0500

Tech Support
Test

Name

Shraddha
Shraddha

E-mail

[email-masked]

Phone Number

(0) 9102511342

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Jamshedpur during to Wfh

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Simpl

Operations executive

10
days

30000

Previous Employer 1

Arka Jain
university

Grievance

Na

15000

Previous Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I will
check my internet connection and try to refresh it if required. Secondly I will
check if I have properly mentioned the website and refresh the page once. And
still if if receive error and some commond pops up into the screen than I
will.try to perform that too.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1st I will
turn on the blue tooth mode in my phone and turn on the bluetooth device as
well. Secondly I will go to the blue tooth section in my phone and select the
blue tooth device and try to pair with my mobile phone.

What according to
you makes you a good candidate for customer service or technical support
job?

As per my skills I have patience and a good listener too. I
can communicate well and have to ability to make one of understand the
situation. And I am open to feedback too which makes me more confident for the
next job to deal with.

On a scale of 1 - 5 please rate your
fluency in spoken English

5