Subject: Tech Support Candidate - S Bharath
From: S Bharath <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Jan 2023 10:53:09 -0500

Tech Support
Test

Name

S Bharath

E-mail

[email-masked]

Phone Number

(+91) 6302858782

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Kurnool

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

NA

Previous Employer 1

Ags health care

Medical coding

26/Feb/2022

18k

Previous Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

We have to check internet connection. Internet
connection was good. We have to check order process like make sure  is
enabled,clear our cache and cookies. Make sure cookies are enabled. When
it's was good next process we have to do like updating
browser.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. We have turn on bluetooth speaker.

2. At the same time we have to turn on bluetooth option in mobile phone.

3. Tap pair new device.if you don't pair new device, we have check
available device or tap more.

4. If we see bluetooth speaker name in mobile.

5.we have to tap on the name we can pair it easily.

What according to
you makes you a good candidate for customer service or technical support
job?

Good communication skills, customer focus, Gold listener,
problem solving skills, being polite, approach and engage.

On a
scale of 1 - 5 please rate your fluency in spoken English

4