Subject: English Language Test - Ashutosh Raj
From: Ashutosh Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Jan 2023 06:49:09 -0500

Foreign Language
Screening Test

Name

Ashutosh
Raj    /  (+91) 9310061975    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Customer,

Thank you for contacting us. We have received your message.

This email is to acknowledge receipt for your message sent. We are committed to
offering high-quality service and we will look into your query and will try to
resolve your issue or query at earliest.

Thank You for your time,

Customer Support Team

babyshop.com

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Customer,

Greetings from babyshop.com

Thank you for contacting us. We have received your email.

We are writing to inform you that your issue with the product is registered. So
don't worry, someone from our customer care team contact with you in call
or other way in next 48 hours and will try to know your issue or concern in
detail. We are committed to offering high-quality service and will try to
resolve your issue at earliest and will give you best solution to your issue.

Thank you for choosing us.

Customer Support Team

babyshop.com