Subject: Trainer Candidate - Vijendra pratap Rathore
From: Vijendra pratap Rathore <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 20 Jan 2023 01:57:40 -0500

Tech Support
Test

Name

Vijendra
pratap Rathore

E-mail

[email-masked]

Phone Number

(+91) 9576371971

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

New delhi

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Munjal showa ltd.

Quality eng.

14jan

29000

Previous Employer 1

Previous Employer 2

If Selected, how much time do you need
to join?

Within 15 days

Please briefly
describe your work experience specifically in Quality?

I've
a grt exp. Of working as quality eng. Team leader communicator

Have
you worked as a Quality Manager in a Call Center/Customer Service/BPO
Environment?

Yes

Please tell us below
in 300 - 500 words about the most difficult situation in your experience as
someone who is responsible to manage and bring improvements in quality of your
team

At firstly I was panic about the things how and wat I'll
be doing this kind of responsibility, but i was always interested in knowing the
things happening for the same and my aggression towards understanding the work
and it's management made me that much caliber to guiding the others and
leading the team to ensure the best results, made me a responsibile part of the
organization and the things became too much easiest for me, seniors appreciated
my work and that's why I was the leading member of the same..

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

The good customer services
according to me can be determined as understanding the genuine necessity of the
various organization and the best can be making the necessity possible by making
all aware about the same to achieve the best for the same.

What
according to you makes you a good candidate for this position?

Because I've a great exp. in this field for ensuring the
best for the organization and conveying the bestest quality for beneficial of
the company.

On a scale of 1 - 5 please rate your fluency in
spoken English

4