Subject: Trainer Candidate - Shikha Daga Shikha
From: Shikha Daga Shikha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 19 Jan 2023 03:18:11 -0500

Tech Support
Test

Name

Shikha Daga
Shikha

E-mail

[email-masked]

Phone Number

(91) 7726822686

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Laxmi nagar, East
Delhi

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Big Basket-A Tata
Enterprise

Sr. Associate Trainer

31st Jan

30K

Previous Employer 1

Previous Employer 2

If Selected, how much time do you need
to join?

I can join immediately.

Please briefly
describe your work experience specifically in Quality?

I have an
experience of Learning and development department.

Have you worked as a Quality Manager in a Call
Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

Providing Quality and best trainings to increase employees
efficiency and improve overall productivity of the organization.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

Good is
just fulfilling the basic needs of customers.

Great makes impression  on customers and leads to become more
competent.

What according to you makes you a good candidate
for this position?

I am very dedicated and organized for my work.

I have been a good trainer so far..and maintained a god track of all the
data.

On a scale of 1 - 5 please rate your fluency in
spoken English

5