Subject: Tech Support Candidate - Ck ujjaini Chandrakiran
From: Ck ujjaini Chandrakiran <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 19 Jan 2023 01:29:37 -0500

| | Tech Support Test

Name | Ck ujjaini Chandrakiran
E-mail | [email-masked]
Phone Number | (91) 9399225442
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Indore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ask consulting | Hrbp | 30 jan | 22000
Previous Employer 1 | Accenture | Hr associate | 15 dec 2022 | 20000
Previous Employer 2 | Taskus | Teammate | 30 April 2021 | 18000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1- clear browsing history

Step 2 - cookies also.

Step 3 - as per company policy software we will use for trouble shooting.

Step4- team viewer access required from employee or user.

Step 5 - restart  system.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Setting
Bluetooth
Turn  off
Refresh
Parring device
Make sure device should be on
Connect

What according to you makes you a good candidate for customer service or technical support job?

I am skilled and experienced person
Relevant hand on experience

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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