Subject: English Language Test - Nadeem ul haq
From: Nadeem ul haq <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 19 Jan 2023 01:27:18 -0500

Foreign Language
Screening Test

Name

Nadeem ul
haq    /  (91) 7006022879    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

First off all custumer service is the support you offer your
custumer both before and after they buy your goods and services after that they
feel easy and enjoyable experiance with your good and in custumer service
servive we have to solve their problems .we have to losten what they want to
tell us after that we have to give them belief that we are good friends of them
after that we have try to deliver the bag at right place

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

first of all we have tell them sorrey for
this this sir  when we told our team they told us the tv was fine no
scratches was on this any way i will talk with my higer authroty they will send
u a team and they can see what the actually problem is

after that they will tell us if they tall us your are not lie with us we will
try our best to give you a new tv sorrey sir  we oppolosie for
this