Subject: Tech Support Candidate - Sheetal Tiwari
From: Sheetal Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Jan 2023 22:25:12 -0500

Tech Support
Test

Name

Sheetal
Tiwari

E-mail

[email-masked]

Phone Number

(+91) 9263459510

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Dhanbad

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Previous Employer 1

Amazon pay for business

Work
from home

7 month

10k

Previous Employer 2

Arohi job
placement

Work from home

13 month

8k

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Check network connection -
On

Network strength - Good

Otherwise close the tab and re-open this.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Turn on -
phone Bluetooth and Speaker

Phone Bluetooth searching nearby device

Click on phone in your device name

Pairing it

What according to you makes you a good candidate
for customer service or technical support job?

I already
do this work. And my experience was so good.

On a scale of 1 - 5
please rate your fluency in spoken English

4