Subject: Tech Support Candidate - Alzekri Musaab Abdulghani Ahmed Ali Musaab
From: Alzekri Musaab Abdulghani Ahmed Ali Musaab <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Jan 2023 09:03:05 -0500

Tech Support
Test

Name

Alzekri
Musaab Abdulghani Ahmed Ali Musaab

E-mail

[email-masked]

Phone Number

(+91) 9059414730

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Pune

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS -
Advanced
MacOS
Linux
Networking - basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

NA

NA

NA

NA

Previous Employer 1

Identify

Customer
support

30/12/22

29k

Previous Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First of all I will read the error to figure out
which category the error belonging to as my background the number which shown in
the error massage is belonging to specific issues which can easily get me to the
solution ..also there are simple steps which can helpful I will check the
internet connection wether is connected or not , I will clear the cookies and
caches in addition to that I will check the firewall and proxy, actually there
are alot of ways to solve such this issue there is automatically troubleshoot
which came with browser more than that we can solve it by checking network
setting.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First if it's first time to connect them
together, I will open my Bluetooth speaker and make sure it's not pairing
to other device then I open my phone Bluetooth and search for my Bluetooth
speaker with assuring its correct name then I will pair them together
successfully pairing  after this step the connect process will be easier
and automatically once I open them together.

What according to
you makes you a good candidate for customer service or technical support
job?

I love everything related to technology and I'm ready to
improve and develop myself to be compatible with the tasks that will be in my
work.

I can work under pressure and find easier solution  in hardest tasks

I have the ability to deal with different customer  with different culture
background

I will try my best to add something to your organization

I love working as a team and have teamwork skills.

On a scale of 1 - 5
please rate your fluency in spoken English

4