Subject: Trainer Candidate - Shreyansh Jain
From: Shreyansh Jain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Jan 2023 05:52:46 -0500

| | Tech Support Test

Name | Shreyansh Jain
E-mail | [email-masked]
Phone Number | (91) 9454151599
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bhopal

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Repl | Site engineer | - | 30000
Previous Employer 1 | Sac | Quality engineer | 18 dec. 2019 | 18000
Previous Employer 2 | Hecs | Site supervisor | 19 feb 2019 | 15000

If Selected, how much time do you need to join? | 15 days
Please briefly describe your work experience specifically in Quality? | Currently working as site quality engineer in repl bhopal site apart from that i work 2 years as quality engineer in different company
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer talks only about the problem he is facing due to product while great customer will tell what are the problem in detail and can help in improving the product by giving good feedbacks.
What according to you makes you a good candidate for this position? | I am friendly in nature and talk to the point only
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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