Subject: English Language Test - Suman Ranjan
From: Suman Ranjan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Jan 2023 05:20:40 -0500

Foreign Language
Screening Test

Name

Suman
Ranjan     /  (91) 7632016556    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

To - Mr .ex

From- babyshop pvt.ltd

(Xxxxxxxxxxxxx)

Subject - Regarding coustomer completed.

Dear sir/maam

With due respect i wanna to explain that from my side order is delivered to the
courior company at the same day when the order was placed,

There might be some problem in deliver address,

So, please check it first..

Thanks and regards

Babyshop pvt.ltd

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

To -
Mr. ex

From - Homebox team

Subject - Regarding costumer complaint

Dear - Sir/ Ma'am

With due respect i waana to explain that from my side during installation time
everything is ok, after that it's not our responsibility that what happens
or not,

You have to check during installation process

But there is no need to sorry for that

Form our side our team will check it first if there is any problem from our side
then we will follow the rules ( terms and conditions).

Thanks and regards

Homebox team