Subject: English Language Test - Ragini Singh
From: Ragini Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Jan 2023 03:25:54 -0500

Foreign Language
Screening Test

Name

Ragini
Singh    /  (121003) 09971374960
/ [email-masked]

Whats your first
language

English

Based on your
understanding of situation 1 above, assuming you are the customer service
representative, please draft a response to customer's email. Please make sure
that your email is grammatically correct and properly formatted.

Dear Costumer!

Thanks alot for contacting us....well we have delivered your order in a well
proper manner as it should be reach to you at the time of delivery but we are
extremely sorry to inform you that due to some , formalities mistakes in
mentioning the details there is a small issue with your order because of that ,
means it is delayed only for A little while!

As Our team is also want your support and satisfaction,  so for that means
we are working hard and we'll surely update you A positive response as soon
as it possible!

Best regards

Costumer service excutive

Name:-

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
costumer!

Thank you for contacting us....

Well as we keep our first priority is to provide a Exeptional service to
people....same like that we have delivered your order in a well mannered but due
to some reasons, it can be like because of courier boys or something else this
incident happened with you so we are extremely sorry for that!

We are here to support you, to make you satisfied company will surely provide
you positive response to you.

Best regard

Costumer service excutive

Name:-