Subject: English Language Test - Sachin Tiwari
From: Sachin Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Jan 2023 00:07:46 -0500

| | Foreign Language Screening Test

Name | Sachin Tiwari     /  (91) 7982308636    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir
I am writing this letter to inform you that address you updated  while you was ordering  the bag. The courier company tried to reached you . but your address was wrong.
so kindly update your proper address so courier company can reached you.
Thank you..

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

dear sir
sorry to hear about your  concern. i already registered your complaint in priority bases. so just give us some time . our technical team will contact to you . or our team will come at your home to check and for it change.
Thank you

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