Subject: Tech Support Candidate - Nikita Umashankar Thakur Nikita
From: Nikita Umashankar Thakur Nikita <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Jan 2023 08:46:09 -0500

| | Tech Support Test

Name | Nikita Umashankar Thakur Nikita
E-mail | [email-masked]
Phone Number | (+91) 9623286918
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kharadi pune
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech mahindra | Customer support | 19/jan/2023 | 16400
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will clear all cookies history also I will check website name domain should be correct or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open a Bluetooth connection
Pair the device

What according to you makes you a good candidate for customer service or technical support job? | Resolving customer concern on time with proper resolution
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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