Subject: Tech Support Candidate - reham Mustafa
From: reham Mustafa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Jan 2023 06:56:32 -0500

| | Tech Support Test

Name | reham Mustafa
E-mail | [email-masked]
Phone Number | (0091) 9359086767
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | When I get the problem first I switch of my device then I switch on I will try again but if I didn’t get anything I will contact will NDTV EMAIL I will tell them my problem than I will see how can they help me
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I switch my phone than I will go to sitting press of Bluetooth speaker on and it easily to use
What according to you makes you a good candidate for customer service or technical support job? | I should to be confident and quiet to lessen what is the customer need and how can I help them to make them happy
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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