Subject: Tech Support Candidate - Shakeel ahmed badiger Shakeel ahmed
From: Shakeel ahmed badiger Shakeel ahmed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Jan 2023 03:09:12 -0500

| | Tech Support Test

Name | Shakeel ahmed badiger Shakeel ahmed
E-mail | [email-masked]
Phone Number | (+91) 9008034110
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dharwad Karnataka
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Suco technologies | UI developer | 30 July 2022 | 35 thousand
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will try to clean the cache of the browser.
2. I will try to open the website through using VPN(virtual private network)
3. I will also check with domain issue and service provider.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. I will first turn on the speaker.
1. And i will turn on my Bluetooth connection by tapping in to Bluetooth icon from my mobile settings.
3. I will select the speaker divice which is showing in to my mobile after searching and i will get connected to the speaker through mobile device.

What according to you makes you a good candidate for customer service or technical support job? | I have working experience in hardware networking shop. And i do have experience of working in UT industry as UI developer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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