Subject: English Language Test - Pranaballav Das Adhikari
From: Pranaballav Das Adhikari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Jan 2023 03:03:59 -0500

Foreign Language
Screening Test

Name

Pranaballav
Das Adhikari     /  (+91) 7381455757
/ [email-masked]

Whats your first
language

English

Based on your
understanding of situation 1 above, assuming you are the customer service
representative, please draft a response to customer's email. Please make sure
that your email is grammatically correct and properly formatted.

Sorry for the inconveniences. Due to some technical issues the
percel was sent to different address. Please Give us 7 days to deliver at your
address. Thank you.

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Ok let me check. As you told our team was was installed the Tv
cabinet .And I see you are our valuable customer so I will try to replaced the
scratch cabinet with a new one. Thanks for shopping from Home box
.