Subject: English Language Test - Manpreet Kaur
From: Manpreet Kaur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 16 Jan 2023 03:17:03 -0500

| | Foreign Language Screening Test

Name | Manpreet Kaur    /  (91) 9711890300    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

An order confirmation is a message that informs the customer that the purchase process they initiated wass successful.
Companies sent out order confirmation email to inform customers that the order was received the additional shipping preparation are taking place.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | When a business sells a product or service that doesn't meet masic right know as consumer gurantee it must offer the consumer a solution. Business must fix minor problems with products or services by at least giving a free repair

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