Subject: English Language Test - SUBHANKAR Das
From: SUBHANKAR Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Jan 2023 10:41:52 -0500

Foreign Language
Screening Test

Name

SUBHANKAR
Das    /  (91) 7890535640    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

We are extremely sorry for the inconvenience . Our courier
representative tried  to reach you . But   as courier representative
indicated that your address doesn't match with your location .

Kindly , share your proper address . So that we can deliver your purchase
smoothly.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Mr. Abdul
,

Thanks for making us concern about this . We'll make it in our high
priority . Kindly  give some time to check  the issue as soon as
possible  and let you  know.