Subject: Tech Support Candidate - Simarpreet kaur Simarpreet
From: Simarpreet kaur Simarpreet <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Jan 2023 03:09:34 -0500

Tech Support
Test

Name

Simarpreet
kaur Simarpreet

E-mail

[email-masked]

Phone Number

(832107) 7979759292

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Jamshedpur

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Previous Employer 1

Hdfc bank

Assistant
manager

2022

24k

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Refresh the page and the network i have been
using

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open bluetooth settings _ find the device u
want to pair - click and start pairing

What according to
you makes you a good candidate for customer service or technical support
job?

Pateince is the key for the customer service understanding
what the customer wants to say or feel and putting myself in the shies of the
customers to satisfy them in the best possible way

On a scale of 1 - 5
please rate your fluency in spoken English

5