Subject: English Language Test - Abhinav Saxena
From: Abhinav Saxena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Jan 2023 03:00:57 -0500

| | Foreign Language Screening Test

Name | Abhinav Saxena    /  (91) 6396346256    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir,

The don't be worry about your package. I think you provide us a wrong address.

please check your order address and provide us your current address so that we could deliver it.

Thank you sir

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir,

I am Abhinav Saxena from home box team. Don't be sorry, Our team contact you as soon as possible and replace your TV cabinet.Your happiness is our priority.

Thank you,

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