Subject: Tech Support Candidate - Aditya Naik
From: Aditya Naik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Jan 2023 04:45:18 -0500

Tech Support
Test

Name

Aditya
Naik

E-mail

[email-masked]

Phone Number

(0) 8971894352

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

KUMTA

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - advance
Hardware - Basic
Hardware
- Advanced
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Nexwave

Technical
Support Engineer

Dec 31st 2022

39207

Previous Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool
Did not interact with customers,
supported internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. we checked network should be connected or
not.

2. project Restriction

3. particular site added into blocked.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Turn on
Bluetooth Device.

2. Click on pair new device

3. Which Device wants to connect we can connect easy way.

What according to you makes you a good candidate
for customer service or technical support job?

1.Good
Communication skills and upgrade technical knowledge.

2.Certification course.

On a scale of 1 - 5 please rate your
fluency in spoken English

4