Subject: Tech Support Candidate - Vipin Kumar Yadav
From: Vipin Kumar Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Jan 2023 02:05:51 -0500

Tech Support
Test

Name

Vipin Kumar
Yadav

E-mail

[email-masked]

Phone Number

(+91) 9572420463

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Noida sector 2

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

NA

Previous Employer 1

NA

Previous Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

The connection was interrupted

The connection was reset

The connection has timed out

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Swipe down
from the top of the screen.

Touch and hold Bluetooth .

Tap Pair new device. If you don't find Pair new device, check under
"Available devices" or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your device.

Follow any on-screen instructions

What according to
you makes you a good candidate for customer service or technical support
job?

When hiring a customer service representative, look for
​​experience working with Client Management Systems (CMS), creative problem
solving skills, excellent interpersonal communication and a positive
attitude.

On a scale of 1 - 5 please rate your fluency in
spoken English

4