Subject: Tech Support Candidate - Pariva Singh
From: Pariva Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 Jan 2023 05:51:24 -0500

| | Tech Support Test

Name | Pariva Singh
E-mail | [email-masked]
Phone Number | (+91) 9958844076
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | East Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Stone creeks pvt LTD | Senior customer service executive | October 2021 | 25k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If the website is not opening on the browser the troubleshooting steps can be cleaning the caches and cookies by going into settings, then restarting the device and also checking if the internet connection is not weak,
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the Bluetooth, check if the visibility is on for the device you want to connect to your mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | The dedication to achieve anything, a smart worker, i can explain people what the issue is and give the customer one time resolution where they don't need to contact us again for the same issue
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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