Subject: Arabic Language Test - Mohd Hassan
From: Mohd Hassan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Jan 2023 11:16:23 -0500

| | Foreign Language Screening Test

Name | Mohd Hassan    /  (+91) 8009771056    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sorry, sir. I couldn't send your handbag on the time. However i have dispatched your hand bag from my side on your booking date. So don't worry. Your handbag may be on the way..
Thank you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Okay sir, Don't worry. Firstly I will send my team for checking mistake. If there is a problem. Then it will be considered your compliant.

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