Subject: Trainer Candidate - Mahesh Mahesh
From: Mahesh Mahesh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Dec 2022 02:00:13 -0500

Tech Support
Test

Name

Mahesh
Mahesh

E-mail

[email-masked]

Phone Number

(+91) 7827997172

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Faridabad

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Renovision automation
service

Desktop support engineer

6 October

26000

Previous Employer 1

Progressive
infotech pvt Ltd

System analyst

5 May 2022

18000

Previous Employer 2

Axis Infoline
pvt Ltd

Desktop support engineer

31 January 2020

18234

If Selected, how much time do you need
to join?

15 days

Please briefly
describe your work experience specifically in Quality?

IT
Desktop support engineer

Have you worked as a Quality Manager in
a Call Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

PHaving Good Leadership & Managing Skills.

• Possess strong problem‐solving skills, with the ability to make good
decisions.

• Skills in efficiently prioritizing and completing multiple tasks within
schedule.

• Adapt in developing competency across teams by trainings & knowledge
sharing

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

Good is
solving the issue

Great is fix and give the permanent solution and sla.

What according to
you makes you a good candidate for this position?

Having
Good Leadership & Managing Skills.

• Possess strong problem‐solving skills, with the ability to make good
decisions

On a scale of 1 - 5 please rate your fluency in
spoken English

3