Subject: Trainer Candidate - Rachita Jain
From: Rachita Jain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Dec 2022 05:04:33 -0500

| | Tech Support Test

Name | Rachita Jain
E-mail | [email-masked]
Phone Number | (+91) 8433257123
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Globallogic | Senior Test Engineer | 10 march | 69000
Previous Employer 1 | Genpact | Senior quality analyst | Na | 30000
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 65 days
Please briefly describe your work experience specifically in Quality? | I have 4.11 years of experience into testing
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | Getting the development till the last working day of a sprint
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Great customer service gives a customer satisfaction and happiness. Most import thing is trust to the organisation is build.
What according to you makes you a good candidate for this position? | Someone who has the urge to work for the best quality
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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