Subject: Trainer Candidate - Deepak Kumar Roy Deepak
From: Deepak Kumar Roy Deepak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Dec 2022 00:22:40 -0500

Tech Support
Test

Name

Deepak
Kumar Roy Deepak

E-mail

[email-masked]

Phone Number

(+91) 9572273039

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Finnovate Technology
solutions private limited

Operation intern

July
2020

Stipend

Previous Employer 1

Swastik
private limited

Account executive

2018

15000

Previous Employer 2

Britannia industries

Sales and
account manager

2020

20000

If Selected, how much
time do you need to join?

Immediate

Please briefly describe your work experience specifically in
Quality?

Documentation, API, Location find, labour and
transportation cost minimise and check the product quality and service
quality.

Have you worked as a Quality Manager in a Call
Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

Most difficult situation when i was working as an intern in
Finnovate Technology solutions private limited there team management and time
management both in one time is to difficult for me to handle the project and
people.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

Good means
everything things is okay okay..as usual but if we have to improved our quality
in product or service and provide in market as better quality it will be the
great.

What according to you makes you a good candidate
for this position?

I am good listener and as mentioned the jobs
description i am following the all criteria so i have good knowledge of
analytical tools and team management.

On a scale of 1 - 5
please rate your fluency in spoken English

4