Subject: Trainer Candidate - Sneha Singh
From: Sneha Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Dec 2022 04:16:22 -0500

Tech Support
Test

Name

Sneha
Singh

E-mail

[email-masked]

Phone Number

(91) 9065854117

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Gurgaon

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Tech mahindra

Q. a

27th
November

28600

Previous Employer 1

Na

Na

Na

Na

Previous Employer 2

Na

Na

Na

Na

If Selected, how much time do you need
to join?

Immediately

Please briefly
describe your work experience specifically in Quality?

I was
auditing the calls giving training sessions to the candidates helping them to
improve there mistakes . Improving their marks

Have you worked as a
Quality Manager in a Call Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

Managing everytime everything under the given time frame

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

Cx knows
there will be issue again in future but there is a team whi will surely help me

What according to you makes you a good candidate
for this position?

My experience and my learning
abilities

On a scale of 1 - 5 please rate your fluency in
spoken English

4