Subject: Arabic Language Test - MOHD GUFRAN
From: MOHD GUFRAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Dec 2022 07:09:55 -0500

Foreign Language
Screening Test

Name

MOHD
GUFRAN    /  (9927749072) 09927749072
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

مرحبا، لقد تم إرسال ما طلبت من
الحقيبة اليدوية نفس اليوم لكن مع الأسف كانت
عنوانك خطأ، من فضلك أن تراجع عنوانك وقم
بتصحيحه كي يتيسر الإرسال.

شكرا

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

مرحبا عبد الله، لقد استلمنا طلبك
دعنا نلاحظ في مسألتك ما نستطيع خدمتك، لو
يمكن تغييربجديد نقوم بتغييرها بالتأكيد
وإلا ستتسلم على الثمن .

شكرا